These general conditions regulate the purchase in Doro Shopping. By placing an order you accept these conditions together with the Privacy Policy and, where appropriate, the Cookies Policy.
1. Scope and acceptance
The conditions apply to all orders placed through the online store. If you disagree, please do not use the purchase service.
2. PRODUCTS AND INFORMATION
Product sheets include description, price and shipping guidance when available. The images are illustrative. We strive to keep the information up to date; In the event of relevant discrepancies, contact support.
3. PRICES AND PAYMENTS
- Prices are shown in the currency indicated in the store and include taxes when indicated.
- The shipping cost is calculated before confirming the order.
- Payment is made through gateways enabled at checkout.
4. Orders and contract
The order constitutes a purchase offer. Acceptance is confirmed by email and/or change of order status. We reserve the right to reject orders due to manifest error of price, lack of stock, suspected fraud or incomplete data.
5. Shipping and delivery
Delivery times are estimated. The risk of loss or impairment is transmitted in accordance with the applicable regulations. You must provide a correct and accessible delivery address.
6. WITHDRAWAL AND RETURNS
If you are a consumer in the EU, you have the right of withdrawal in the legal terms (normally 14 days from receipt), with the expected exceptions. Please refer to the return policy for the procedure.
7. Guarantee
The products enjoy the legal guarantee of conformity. Keep invoice or order confirmation to manage any claim.
8. Use of the account
You are responsible for guarding your credentials. Please notify us of any unauthorized use of your account.
9. MODIFICATIONS
We can update these conditions. The current version is the one published on this page on the date of purchase.
10. Contact
For contractual or ordering questions: atencionalcliente@doroshopping.com or the help center.