This Privacy Policy describes how we process your personal data when you use our online shop, in accordance with the GDPR (EU) 2016/679 and the LOPDGDD.
1. Data controller
The data controller is the owner of Doro Shopping. The company’s contact details and registered office are set out in the Legal Notice.
2. Data we process
- Identification and contact details: first name, surname, email address, telephone number, delivery and billing addresses.
- Account and order data: purchase history, preferences and incidents.
- Technical data: IP address, cookies and browsing metrics (see Cookie Policy).
- Payment data: processed via secure payment gateways; we do not store the full card number.
3. Purposes and legal basis
- To manage orders and customer service (performance of the contract).
- To comply with legal obligations (tax and consumer protection).
- Improving the website and security (legitimate interest).
- Sending marketing updates only with your consent, where applicable.
4. Recipients
We may share data with logistics, payment and hosting providers, and with providers of tools necessary to deliver the service, under confidentiality agreements. We do not sell your data to third parties.
5. Data retention
We retain data for as long as necessary for the commercial relationship and in accordance with applicable legal time limits.
6. Your rights
You may request access, rectification, erasure, objection, restriction and data portability by writing to the shop’s contact address. You may also lodge a complaint with the AEPD (www.aepd.es).